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Privacy Policy
Easy Taxi Belgium
Effective Date: 01/06/2025
Easy Taxi Belgium (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our taxi and delivery services or visit our website.
By using our services, you agree to the practices described in this policy, in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
Easy Taxi Belgium is a transportation and delivery service provider based in Brussels, Belgium. We operate taxi services and package delivery throughout Belgium and to neighboring countries.
Contact Information:
Easy Taxi Belgium
Address: Frans Timmermansstraat 33, 1730, Asse, Belgium
Email: info@easytaxibelgium.be
Phone: +32 477 77 53 54
2. What Data We Collect
We may collect and process the following types of personal data:
Identity Data: Name, phone number, email address
Location Data: Pickup and drop-off locations, real-time GPS tracking during rides or deliveries
Transaction Data: Booking details, payment method, billing information
Technical Data: IP address, browser type, and device information when using our website
Communication Data: Emails, messages, or phone call logs with customer support
3. How We Use Your Data
We use your data for the following purposes:
To manage bookings and provide taxi or delivery services
To communicate with you about your ride, package, or inquiry
To improve our services and customer experience
To process payments and invoices securely
To comply with legal obligations and respond to lawful requests
We only collect and retain the minimum data necessary and ensure it is used lawfully and transparently.
4. Legal Basis for Processing
We process your personal data based on:
Contractual necessity: To perform our taxi and delivery services
Legal compliance: To meet regulatory or legal obligations
Legitimate interest: To improve our services and ensure safety
Consent: For marketing communications (you may opt out anytime)
5. How We Share Your Data
We do not sell your data. However, we may share your data with trusted third parties, such as:
Payment processors (for secure transactions)
IT service providers (for booking platforms or software support)
Government or legal authorities when required by law
All partners are contractually obliged to protect your data.
6. Data Retention
We retain personal data only as long as necessary for the purposes it was collected, or as required by law (e.g., tax and accounting records). When no longer needed, your data is securely deleted or anonymized.
7. Your Rights Under GDPR
As a data subject, you have the following rights:
Access your personal data
Correct or update your data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Data portability (receive your data in a readable format)
Withdraw consent at any time (for marketing)
To exercise your rights, contact us at: info@easytaxibelgium.be
8. Data Security
We implement appropriate technical and organizational measures to protect your data from loss, misuse, unauthorized access, or disclosure. This includes encryption, access controls, and secure servers.
9. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your experience and analyze usage. You can control cookie preferences through your browser settings.
10. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it regularly.
12. Contact Us
If you have any questions, concerns, or requests related to your privacy, please contact us at:
Email: info@easytaxibelgium.be
Phone: +32 477 77 53 54
Address: Frans Timmermansstraat 33, 1730, Asse, Belgium